Education Required: High School Diploma
Experience Required: 1 - 3 Years
Job ID: 9930
Hours of Work: Monday - Friday; rotating Saturdays
Employment Type: Full-Time Regular
The successful candidate will be responsible for assisting the manager in the daily operation and providing support to the employees of the MoneyLine Call Center. Some of the responsibilities include employee supervision, leadership, motivation and coaching. Overall Call Center factors are also considered, including service quality, operations management and success in achieving performance measures.
The available schedules for this position include 10:00 am to 7:00 pm, 11 am to 8 pm or 12noon to 9pm, Monday to Friday. Additionally, Supervisors will work 8:00 am to 3:00 pm every 4th to 5th Saturday with a day off during the week.
Previous banking and management or supervisory experience is required for this position. Experience in a call center setting is preferred, but not required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.