Education Required: High School Diploma
Department: Bank Op - Print
Experience Required: 1 - 3 Years
Job ID: 9836
Hours of Work: 8:00 AM - 5:00 PM M-F
Employment Type: Full-Time Regular
This position is part of the Printing Operations department within our Bank Operations group. Print is responsible for many critical daily tasks including, but not limited to, creating, printing, and mailing account statements, notices, and letters. These tasks are completed by utilizing various software applications, high speed printers and automated mailing equipment. This team is also responsible for the receipt and delivery of mail items received into our operations facility.
1-3 years banking experience or college degree preferred, but not required
Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
Strong work ethic, critical thinking, and problem solving skills with attention to detail
Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners
Ability to provide a high degree of customer service
Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met
Ability to perform specific tasks independently
Ability to lift 50 lbs.
Ability to work in a warehouse/noisy environment
High degree of reliability
Other duties as assigned by management
In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Typical hours for this position are Monday - Friday 8am - 5pm. Some weekend hours are required as needed.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.