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Bank Operations QC Analyst
Location: OKLAHOMA CITY, OK
Education Required: Bachelors Degree
Department: Ops Tech Retail 1st Line
Experience Required: 1 - 3 Years
Job ID: 9478
Division: Financial Services
Hours of Work: 8:00 - 5:00
Employment Type: Full-Time Regular

Position Description:
The Bank Operations QC Analyst is responsible for performing reviews and tests of high risk activities performed by individuals within Bank Operations.

Specific responsibilities include:
Perform detailed quality control testing, which may include inquiries to ensure an understanding of practices
Observe systems, facilities or other documentation to confirm procedures and asserted control activities
Examine procedures and other key documentation and test against defined criteria
Compile, analyze and document test workpapers, and draft result findings reports for QC Management to review
Track and monitor corrective actions
May assist in training lower level or new staff
Interact directly with department managers requiring an intermediate level of presentation and relationship building skills
Maintain a positive working relationship with business unit management
Monitor regulatory environment, review new and revised regulations and standards, and establish a continuous cycle of improvement of the QC Plan
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing professional networks
Perform miscellaneous duties as assigned.


Position Requirements:
The ideal candidate will have experience in quality control, quality assurance, compliance testing or audit roles for financial services company. This position requires:
Ability to identify and clearly communicate issues, cause, exposure and recommendations
Basic understanding of banking operations, products/services, systems and associated risks/controls
Basic understanding of applicable laws, regulations and standards in banking and finance
Strong attention to detail
Ability to keep information confidential
Ability to manage multiple tasks simultaneously
Technical understanding
Dealing with complexity
Strong oral and written communication skills


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Job ID:9478
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About MidFirst Bank
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