Senior Specialist - Storage Engineering
Area and Site: India - Pune


Title: Senior Specialist - Storage Engineering

Years of experience: 9-10 years

Location: Pune

Primary Skill set:

Technology - Storage, Replication, Deduplication
Products : NetApp & Hitachi Storage, Brocade fabric switching

Roles and Responsibilities:

Position is for Storage Engineering Department of SgAS.


  • Provide Engineering solutions to the support of storage environments, maintaining ownership and a deep technical knowledge
  • Able to design & manage complex storage infrastructure and provide cost effective, operationally supportable solutions that meet complex customer requirements and SLAs. 
  • Maintain knowledge of multiple technologies in Sungard AS’ shared environments as well as customer dedicated environments
  • Good knowledge & experience on ITIL terms
  • Provide clear technical documentation and written ISO procedures to ensure other members of the SunGard support team can assist in all phases of storage management across different device types
  • Build and maintain relationships with key customer’s technical staff members and with internal stakeholders
  • Plan and perform release compliance & capacity management of Storage Infrastructure
  • Perform after-hours support in an on-call rotation as needed


Job Requirement:


  • College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent
  • Minimum 9-10 years of diverse storage environment with strong understanding of NetApp, including Clustered ONTAP, Snapshot features, Hitachi VSP and Brocade fabric switching
  • Knowledge of Tier 2/3 storage virtualization
  • Knowledge of EMC storage and Cisco switches is a plus
  • Must have detailed knowledge of storage technologies i.e. RAID, SCSI, File, Block
  • Strong customer service and communications skills (written and oral) are required.
  • Must have the ability to effectively work in a team environment, as well as independently
  • Candidate should have knowledge of all surrounding infrastructure of Storage i.e. Host side knowledge of VMWare, Servers and OS
  • Strong storage problem isolation and resolutions skills required
  • Must have the ability to lead and direct vendors to assist them in their efforts
  • Strong interpersonal skills are a requirement
  • Adaptable and willing to learn new technologies
  • Has experience with documentation and feels comfortable using and working with MS Office and Visio tools suite
  • Team player and feels comfortable mentoring peers.
  • Can work in a high paced environment and feels comfortable presenting solutions to problems
  • Has worked in an environment with multiple filers and/or arrays, in production, development and staging arenas
  • Industry recognized certification in storage / backup technology(s) is a plus.
  • Experience with storage monitoring tools such as NetApp SAN Screen/On Command Insight is a plus



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