Sungard Availability Services (Sungard AS) is an industry-recognized leader in delivering resilient and recoverable production environments for global enterprises through managed IT, cloud and recovery services.
Our diverse, global team of “Sungardians” are passionate about applying their insight and deep expertise in production and recovery to Lead with Resilience. We work to understand our customers’ business goals, tailor services that align with their desired business outcomes, and deliver the right environments for managing their critical IT systems. Every Sungard AS employee makes a meaningful contribution to delivering on our mission to transform IT for resilient business. We want to add outstanding talent to our team. If you want to become an integral part of a collaborative organization that offers industry-leading benefits and a commitment to employee advancement, we’d be excited to speak with you!
Tittle: Architect – Networks
Exp: 11-16 Years
Location: Pune / Bangalore
Independently Provide Solutions, Plan and Implement complex solutions for SungardAS, Products and Complex Customers Environment.
Install and Manage/Maintain cost effective, operationally supportable solutions that meet complex customer requirements and SLAs.
Responsible for Business Continuity and Cloud Infrastructure Service Levels Agreements (SLAs)
Responsible for IOS Version upgrades, Device Upgrades, Hardware Replacements, Migrations, etc
Responsible for Data Center uptime, Migrations and other activities.
Provide technical assistance to all SungardAS Internal/External customers during environment outages.
Capacity Management, support customer recovery/BC tests. Participate in on-going lifecycle projects.
Follow and assist in maintaining detailed documentation including how-to, implementation procedures developed by senior level engineers, and any operations required documentation.
Participate in 24/7 on call duty after normal business hours, team rotation as level IV escalation path for Cloud Operations.
Experience working in a team-oriented, collaborative environment that is geographically dispersed
Provide direct operational support to different SungardAS’s team, maintaining ownership and a deep technical knowledge.
Responsible for working closely with other central operations technical teams and customer service teams.
Deliver end of the road support for complex environments and train junior engineers.
Perform weekly and monthly maintenance activity when required
Have a familiarity with environment resources being utilized by SungardAS customers. Use this information to assist in resolving environment issues or trouble shooting impairments.
Provide clear technical documentation and written ISO20000 procedures to ensure other members of Central Operations can assist in monitoring, troubleshooting and changing complex customer environments.
Attend training courses, perform self-study, metrics, and provide mentoring and in-house training to other members of the team.
11 to 16 years industry experience in a Network Operations or Network Engineering role.
Good understanding & extensive hands-on relevant experience with configuring STP, RSTP, vSwitch, BGP, OSPF, MPLS, Data Center, Nexus, Virtualization, Scripting.
Hands on experience in Upgrading core Network devices in Production Environment, Migrations, etc.
Strong Hands-on & Relevant experience on Juniper Router and Switches.
Good Understanding & Hands-on experience on Nexus 2K, 5K, 7K and 9K. Datacenter Technologies.
Exposure to ISP core network and transport technologies. Knowledge of DR environments and DR tests
Strong network problem isolation and resolutions skills required.
Very strong customer service and communications skills (written and oral) are required.
Must have the ability to lead and direct vendors to assist them in their efforts.
Strong interpersonal skills are a requirement, including successfully mentoring and operating in a multi-discipline and multi-national environment.
Hands-on VMware, Linux, Windows experience
Quick learner. Strong time management and organizational skill are required.
Must have the ability to effectively work in a team environment, as well as independently or as a self-starter.
CCNP, CCDP, CCSP, CCIP, CCIE, JNCIP, JNCIE