Senior Engineer - Network
Alternate Location(s): Thornton CO - 550 E 84th Ave Suite E-5
Area and Site: Philadelphia-PA Thornton-CO


Title: Senior Engineer - Network

Job Type: Permanent

Location: Thornton-CO or Philadelphia-PA



  • Perform third level support functions for network problems in accordance with the Sungard incident, change, request and problem management processes.  This involves layer 1-3 problems in a state of the art MPLS based IP backbone, as well as, problems with associated with customer managed services such as routers, switches, firewalls, load balancers, DNS and mail relay.
  • Escalate problems to the internal Network Engineering team and external vendors as required.
  • Identify chronic problems and taken action to identify and resolve the root causes.
  • Perform network configuration changes in response to client incidents.
  • Review logs and performance reports for emerging incidents and initiate preventive action.
  • Perform changes on managed customer-dedicated routers, switches, and load balancers that support existing customer connectivity when needed.
  • Perform operating system upgrades to customer dedicated routers, switches, and load balancers in accordance with Network Engineering recommendations
  • Act as a technical training resource for the SunGard Monitoring.
  • Review network requirements and engineering concerns associated with customer requests such as, equipment configuration and operational impact.
  • Provide a technical network interface with customers.
  • Participate in network disaster recovery tests for the SunGard production network.
  • Provide on-call support functions.
  • Maintain technical expertise and required industry certifications and stay current with new and emerging networking technologies.


  • Minimum five years industry experience in an implementation and support role in a large enterprise or service provider environment with the installation and support of a large IP network.
  • Extensive working knowledge of routing protocols including BGP4, OSPF, RIP, EIGRP and knowledge of the Internet concepts and routing architectures is required.
  • Extensive working knowledge of spanning tree and layer two switching concepts is required.
  • Working knowledge of load balancing technologies, firewalls, DNS is required
  • Extensive working knowledge of Cisco IOS is required.
  • Working knowledge of Juniper Routers and JUNOS software is required.
  • CCNA/CCNP or JNCIA/JNCIS certification is required.
  • CCIE written examination or JNCIP certification is preferred.
  • Extensive knowledge of data communication concepts and technologies is required.
  • Ability to effectively use diagnostic tools is required.
  • B.S. degree Electrical Engineering, Computer Science or equivalent skills developed through industry experience is required.
  • Ability to learn and respond to demands in a fast-paced, highly technical environment and to manage multiple projects and responsibilities is required.
  • Ability to effectively work in a team environment, as well as, independently is required.
  • Good organizational, time management and service delivery skills are required.
  • Effective written and oral communication skills are required.
  • Strong computer skills and proficiency in productivity tools are required.




  • Sungard Availability Services offers a high growth environment with excellent compensation and immediate eligibility for our 401(k), health/dental insurance, educational assistance, and more.   Sungard AS is an equal opportunity employer. Minority/Female/Disability/Veteran
  • Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

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