Account Executive - ITO
Alternate Location(s): Wayne PA - 680 E Swedesford Road
Area and Site: Carlstadt-NJ Wayne-PA


Title:  Account Executive - ITO

Job Type: Permanent

Location:  Carlstadt-NJ, Wayne-PA, or Other Sungard AS Office Location



  • Direct responsibility for managing relationships with large, complex ITO accounts.
  • Responsibilities to include positioning Sungard’s portfolio of services in support of the ITO end client.
  • Responsible for the development, execution, and delivery of quality solution focused presentations for Solution Architects, Product Management, Technology tower leads as well as Sales and Business Executives.
  • Manage and grow in tandem with the ITO account teams, existing end user accounts, as well as work with new business pursuit teams in recommending relevant solutions in support of their prospective end customer.
  • Manage assigned customer relationships to ensure a high level of customer satisfaction, a strong inclination toward contract renewal, and the enhancement of the SunGard relationship with that customer through the sale of additional services.
  • Manage the communication and internal coordination of SunGard sales support infrastructure: CSSR, sales support, operations, and executive team to insure customer education and satisfaction.
  • Manage the on-going need to understand inter-related technologies that exist and keep current on new options as the business technologies expand and change.
  • Accurate and timely forecasting is an essential part of the account executive’s role.
  • Timely collection of Accounts Receivables as needed.


  • College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.
  • Minimum of 4 years of successful sales experience within a large technical account environment: previous proven expertise in managed services, high availability solutions, telecom, consulting and hardware/software solution sales highly preferred. Experience with ITO providers is also preferred.
  • Must possess extraordinary drive to pursue opportunities both within the target client as well as to marshal the necessary resources within SunGard to ensure strong solution creation and implementation of the strategy once accepted.
  • Candidates must possess exception written and verbal communication skills. Many of the sales activities are limited to these forms of communication and proficiency at a high level is mandatory.
  • Exceptional presentation skills are mandatory. The ability to present to a large audience of C level decision makers persuasively and with ease is mandatory.
  • Exceptional ability to motivate and influence key contacts and decision makers required.
  • Proven talent for making effective cold calls to target companies.
  • Proven expertise to develop relationships from a cold call or networking activity.
  • Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to customer needs.
  • Excellent ability to communicate at all levels within an organization required.
  • Ability to effectively learn technical products, services and solutions and readily apply new knowledge required.
  • Proficiency in Windows based applications (WORD, EXCEL and Power Point) highly preferred as well as the ability to learn internal company proprietary systems.
  • "Creditworthiness" and ability to use a personal credit card for all reimbursable expenses is required.

Working Conditions:

  • Ability to meet the physical demands of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sungard Availability Services offers a high growth environment with excellent compensation and immediate eligibility for our 401(k), health/dental insurance, educational assistance, and more.   Sungard AS is an equal opportunity employer. Minority/Female/Disability/Veteran
  • Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

Job Location
Calculate Commute:
Show On Map: