Engineer - Network
Alternate Location(s): UK-London Technology Centre
Area and Site: UK-London Technology Centre



Title: Engineer – Network

Job Type: Permanent

Location: UK- London Technology Centre



  • Managed Services is the group within Sungard Availability Services, Service Delivery, which is responsible for all aspects of the management and maintenance of the production environment.
  • Recovery Services is the groups within Sungard Availability Services, Service Delivery, which is responsible for all aspects of management of Business Continuity.
  • The Network Engineer responsibilities include running all aspects of networks for managed services implementations and cloud business continuity.This includes design, implementation, configuring devices, troubleshooting, and co-ordination with the customer and other teams.


  • Responsibility for co-ordination of all resources required for a Communications test
  • Configuration of network devices, cable patching of network devices.
  • Liaison with customer and other teams in regards to comms setup for the test, identify and resolve any problems.
  • Provide technical troubleshooting to resolve issues real time.
  • Provide support for customer disaster invocations by being available to attend site to meet 3 hour 24/7 SLA on a call out rota.
  • To keep fully abreast of technical and industry developments relating to IT Technology and explore new opportunities to improve the network infrastructure.
  • Carry out all operational tasks and duties as defined within existing Operational Procedures and Service Level Agreements.
  • Utilize SunGard Availability Services tools to manage the progress of an incident through to successful resolution and closure. This may include participating in the post-incident documentation and reporting.
  • Close working relationship with all support departments within SunGard’s technology teams, customers and external suppliers.
  • Support the department in implementing ITIL best practice procedure in relation to all aspects of change and configuration management.
  • Ensure that technical documentation is up to date and relevant.
  • Keep up to date with company policies and procedures
  • Work supportively with colleagues, operating in a collegiate manner at all times and in line with the Company’s values.


  • Degree – BSc. Desirable.
  • CCNA or CCNP. Essential.
  • JNCIA. Desirable.
  • Cisco CCSP. Desirable.
  • Checkpoint CCSA/CCSE. Desirable.
  • Firewalls – ASA, Checkpoint, Netscreen. Essential.
  • Switching – IOS, JUNOS. Essential.
  • Routing – BGP, OSPF, MPLS-TE, ISIS. Essential.
  • Load balancing – F5 BigIP, GTM and LTM Stingray. Essential.
  • Cisco Nexus 9k and ACI Datacentre Fabric. Essential.
  • VMWare – vCenter, NSX. Essential.
  • Excellent interpersonal skills. Essential.
  • Innovative, creative and imaginative approach to solutions design and problem management. Essential.
  • Adaptable approach with the ability to work under pressure. Essential.
  • Willingness to accommodate a wide variety of tasks outside of the normal job description, a team player. Essential.
  • Self-motivated and able to work with minimal supervision. Essential.
  • Willing to work flexibly to meet business needs. Essential.
  • Current UK driving license is required and a willingness to travel overseas from time to time. Essential.
  • Candidate must be eligible to work in the UK and complete BS7858 British standard screening prior to joining company.


  • Sungard Availability Services offers a high growth environment with excellent compensation and immediate eligibility for our 401(k), health/dental insurance, educational assistance, and more.   Sungard AS is an equal opportunity employer. Minority/Female/Disability/Veteran
  • Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

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