Primary Skill: Client Facing Role involving Relationship Management and working understanding of ITIL and Service Management with fair Technical knowledge on networking and Microsoft systems.
Role & Responsibilities:
Owner of the end to end client experience for Client
Accountable for Client Satisfaction
Organize Sungard Availability Services around his / her objectives that will ensure that we are living up to terms of our contract and exceeding client expectations
Financial / Administrative
Sales / Renewals