Lead Associate – Service Management
Area and Site: India - Pune



Primary Skill: Client Facing Role involving Relationship Management and working understanding of ITIL and Service Management with fair Technical knowledge on networking and Microsoft systems.

Role & Responsibilities:


Owner of the end to end client experience for Client
  Accountable for Client Satisfaction
  Organize Sungard Availability Services around his / her objectives that will ensure that we are living up to terms of our contract and exceeding client expectations

  Financial / Administrative
  Churn Management
  Relationship Management
  Sales / Renewals
  Account Planning
  Contract Management
  Client Reporting

Job Location
Calculate Commute:
Show On Map: