Experience:1 – 4 years
Primary Skill: Firewall, Routing and Switching, Excellent communcation
Role & Responsibilities:
The primary focus will be configuring customer requested network changes to the environments of Sungard’s Customers. These changes vary from being firewall NAT/ACL/VPN/, Juniper Routing & Switching Changes, DNS & Load Balancer Changes to implementing new circuits for customers hosted out of DataCenters across North America. • Plan & Implement complex Network, Security and LB configuration changes for multiple customers.
• Independently handle simple to complex difficulty level changes in coordination with internal teams & customers, over conference calls.
• Analyze and suggest solutions for customer requirements in stipulated SLA timelines and earn customer trust.
• Work on multiple network changes/technologies simultaneously.
• Responsible to develop & maintain relevant technical documentation.