Senior Product Development Specialist
Alternate Location(s): Virtual Office - 680 E Swedesford Road



We are in the midst of defining exciting next generation products and we are looking for a talented Senior Product Development Specialist who will lead the efforts for business requirements and development integration with our BSS (Business Support System) team for our evolving product catalog.


We need an experienced Senior Product Development Specialist with a knack for building customer centric products and a track record of delivery. This person will also assist with certain product management functions and the shaping of the commercial definition of the product. Responsibilities include working with product managers, engineering teams and system Architects to garner necessary details for business requirements and driving the related development to completion; developing functional job aids and training plans for the impacted internal teams.


The ideal candidate is someone with strong multitasking skills who can clearly communicate technical concepts but with enough business acumen to prioritize initiatives and work with senior management on tradeoffs.


Position Objectives:

  • Become subject matter expert in the domain of Sungard AS products, serving as a proxy for the product manager to technical organizations, and act as an advocate for the customer, user, and the business

  • Identify the optimal integration strategy and fastest development cycle.

  • Develop concise business requirements and use cases for any needed system features or integration

  • Document all internal process flows and provide impacted organizations with functional job aids to support this offering.

  • Monitor progress of multiple initiatives and insure requirements are understood.

  • Listening to internal customers to coordinate efforts within scope, making technical tradeoffs as well as analyzing cost/benefit of feature selection and communicating results.


Essential duties:

  • Conduct impact analysis with a variety of impacted organizations utilizing strong communication and interpersonal skills.

  • Requires knowledge of contracting, billing and quoting tools

  • Create documentation and training material for product integration.  Requires technical writing and presentation skills

  • Other tasks as assigned.  Requires flexibility and a self-starter to adapt to fast-paced and dynamic environment


Desired Skills and Experience

Preferred Qualifications: 

  • Minimum 5 years project management experience

  • Minimum 5 years industry experience:

    • Virtualized Services (Compute/Network/Security)

    • Managed Hosting/Security/Colocation

    • Data Center Infrastructure

    • IP Networking

  • Proven experience in large product rollouts

  • Experience in writing systems development requirements

  • Ability to manage several projects tracks concurrently

  • Excellent problem solving skills

  • Advanced knowledge of Windows, MS Excel, MS Project, MS Word, MS PowerPoint


Desired skills:

  • Systems and process automation integration.

  • Hosting and network service provider experience.

  • ITIL training and certification

  • JIRA, Aha! and Apttus experience a plus

  • Corporate training experience a plus


Education or Equivalent Experience:

  • Four year BS/BA or relevant experience in related field

  • Sungard Availability Services offers a high growth environment with excellent compensation and immediate eligibility for our 401(k), health/dental insurance, educational assistance, and more.   Sungard AS is an equal opportunity employer. Minority/Female/Disability/Veteran
  • Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.

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