Education Required: High School Diploma
Department: Bank Op - Item Processing
Experience Required: 1 - 3 Years
Job ID: 10976
Hours of Work: 8:00 am to 5:00 pm M-F
Employment Type: Full-Time Regular
This position is part of the Item Processing (IP) department within our Bank Operations group. IP is responsible for collecting all of the paper transactions and deposits made through our various channels (banking centers, mobile phone, ATM, commercial remote deposit, etc.) and ensuring they are complete, accurate, and balanced. They also receive and process inclearing items, which are the checks written by bank customers that are being processed for settlement. This position plays a key role in the success of these processes by keying and balancing the deposit image files as they are ingested into our item processing software, communicating with banking center personnel to capture any missing deposit images, reviewing and approving the deposits made through the mobile channel, placing and processing holds in accordance with Regulation CC, and assisting other departments with the upload and approval of transactions through batch processing on the core platform.
1-3 years banking experience or college degree preferred, but not required
Ability to accurately 10-key at minimum pace of 9,000 keystrokes per hour and capacity to increase pace as necessary to meet deadlines
Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
Problem solving skill with strong attention to detail
Excellent verbal and written communication skills
Ability to provide a high degree of customer service
Ability to operate in a volume-based deadline-driven environment
Ability to perform job functions independently
In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Typical hours for this position are Monday - Friday 8am -5pm. Some weekend hours are required as needed.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Stay Connected - Join our Talent Community!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Stay Connected - Join our Talent Community!