Your moment is now.
Your moment
is now.
Your moment is now.
Your moment
is now.
Your moment is now.
Your moment
is now.
Your moment is now.
Your moment
is now.
Customer Care Service Representative
Location: OKLAHOMA CITY, OK
Education Required: High School Diploma
Department: MM CS- Customer Service
Experience Required: 1 - 3 Years
Job ID: 10856
Division: Customer Service
Hours of Work: 40 hours per week
Employment Type: Full-Time Regular

Position Description:
Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the country. We are looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented call center environment. As a Customer Care Service Representative, you will be responsible for assisting our customers by telephone to address and resolve their home mortgage servicing needs in a timely manner.

Some of the many reasons to join our team include:

Comprehensive compensation package – medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
Standard working hours scheduled from 8AM–5PM, Monday through Friday
Bilingual candidates fluent in both Spanish and English will earn an additional $1.00 per hour
Extensive classroom-style and on-the job training programs in home mortgage and communications
Friendly business casual atmosphere


Position Requirements:
Must enjoy helping others by phone, be detail-oriented, adapt well to change, able to multi-task, dependable, and have experience using a personal computer. Competent typing skills are also required to be successful in this role. Candidates with previous customer service or call center experience are strongly encouraged to apply.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Stay Connected - Join our Talent Community!


Job ID:10856
Job Location
Calculate Commute:
Show On Map:

Talent Community

If you don’t find the right position today,
join our TALENT COMMUNITY so we can stay connected with you.

If you don’t find the right position today, join our TALENT COMMUNITY so we can stay connected with you.

Join Now


"One of the great things about the MidFirst family is that they push you in positive ways to do better and to achieve higher standards. My supervisors make me move out of my comfort zone to grow as a manager.”


About MidFirst Bank
Whether you are just beginning or ready for the next step, MidFirst Bank can be an important part of that journey. Apply with us today and let's explore opportunities together.