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Concierge Banker - 1st Century Bank
Location: LOS ANGELES, CA
Education Required: Not Indicated
Department: CA Bank - Century City
Experience Required: 1 - 3 Years
Job ID: 10851
Division: Banking
Hours of Work: M-F- 8-5
Employment Type: Not Indicated

Position Description:
1st Century Bank, a division of MidFirst Bank, is a full service Los Angeles bank catering to small to medium size businesses and professionals. The Bank’s core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exceptional customer service. We tailor financial strategies to meet the unique needs and business demands of our clients. Our clients are real people, with real dreams, and their success is our greatest achievement. For more information, please visit our website at www.1cbank.com.

A Concierge Banker will perform a variety of sales and service functions using a high degree of personal service skills. Acts as the primary bank liaison to the client for meeting their financial needs. This includes developing and maintaining client relationships, greeting clients, performing routine teller transactions; opening and processing new deposit accounts; taking ownership of customer service issues through critical thinking and problem resolution skills. Understands and promotes bank products and services; refers customers to other departments as appropriate.

Duties will include, but are not limited to the following:
Represent the bank in a positive, courteous and professional manner by promptly greeting each client. Provide efficient and accurate service in processing transactions.
Perform routine transactions such as receive checks and cash for deposit, receive payments for loans, assist with Cash Dispenser/Recycler transactions as well as balancing.
Prepare new account paperwork using deposit platform software, receive initial deposits and assist in the signing of documents as necessary to properly open new accounts.
Ensure proper functioning of day to day operations, including opening and closing procedures, cash levels and vault activities.
Assist in ensuring compliance with bank’s policies and procedures and provide proper training as necessary.


*This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.


Position Requirements:
Required Skills:
- Minimum of 1 year of previous banking experience
- Excellent customer-service skills, including oral and written communication
- Ability to effectively contribute to a positive team environment and work toward achieving goals
- Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
- Strong work ethic and high integrity
- Strong computer and 10 key skills
- Outgoing, assertive, confident, and enthusiastic personality

Preferred Skills:
- Knowledge of banking products and procedures
- Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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