Your moment is now.
Your moment
is now.
Your moment is now.
Your moment
is now.
Your moment is now.
Your moment
is now.
Your moment is now.
Your moment
is now.
Sr. Servicing Associate - Credit Cards
Location: OKLAHOMA CITY, OK
Education Required: Bachelors Degree
Department: Credit Card
Experience Required: 3 - 5 Years
Job ID: 10808
Division: Clerical/Admin.
Hours of Work: M-F 8-5
Employment Type: Full-Time Regular

Position Description:
Assist with operational tasks necessary to support the credit card program, including but not limited to:
Assisting with various account maintenance
Handling Credit Bureau Disputes/Questions
Processing Bankruptcy Notifications / Coding
Assisting with Business and Commercial Cards
Researching payment, authorization or transaction activity
Monitoring various work queues/escalation requests from Cust. Serv & Other Depts
Answering internal support hotline & departmental mailbox
Other duties as assigned


Position Requirements:
Previous operational experience preferred, esp. in banking or credit cards:
Working Knowledge of Microsoft Excel and Word required
Ability to work in multiple systems simultaneously
Ability to Multi-task and work in fast paced environment
Outstanding Verbal and Written Communication Skills
Ability to Work Independently
Strong organizational skills
Ability to Problem Solve and identify root causes


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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"One of the great things about the MidFirst family is that they push you in positive ways to do better and to achieve higher standards. My supervisors make me move out of my comfort zone to grow as a manager.”


About MidFirst Bank
Whether you are just beginning or ready for the next step, MidFirst Bank can be an important part of that journey. Apply with us today and let's explore opportunities together.