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Your moment is now.
Your moment
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Your moment is now.
Your moment
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Your moment is now.
Your moment
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Commercial Product Manager
Location: PHOENIX, AZ
Education Required: Bachelors Degree
Department: Commercial Product Management
Experience Required: 3 - 5 Years
Job ID: 10737
Division: Financial Services
Hours of Work: Generally M-F- 8-5
Employment Type: Full-Time Regular

Position Description:
This position is responsible for the overall product design, development, and ongoing management of business/commercial deposit account products and Treasury Management services. Responsibilities include review and enhancement of existing products as well as implementation of new products to maximize profitability, meet strategic business objectives and address customer needs. The position interfaces with various internal departments to manage all aspects of product delivery including bank operations, customer service support groups, Treasury Management Sales, business relationship management staff and retail banking center personnel.

Evaluate potential products, recommend the development and design of new products and enhancements, and enhance existing products to meet short and long-term Bank financial and strategic goals.
Monitor the profitability of existing products and services. Recommend changes to improve the profitability, design and delivery of effective, efficient and quality solutions to business customers.
Recommend strategies and goals for the marketing of assigned products and services including pricing, marketing direction, product packaging and targeted marketing promotions.
Assess product and services to ensure a full range of complementary products is in place to address customer needs in all target markets and to maintain a competitive position.
Coordinate the implementation of all new business products, changes and enhancements in conjunction with other bank departments.
Communicate product information, changes and enhancements across all customer contact areas within the Bank.
Identify and assess financial and operational risk in products and services, and develop solutions to minimize risk exposure for both the Bank and customers.
Work with marketing and sales personnel to identify and provide the necessary collateral materials to support marketing efforts through all delivery channels including online and in person.
Provide product training and support for all business deposit products and Treasury Management services as needed to achieve Bank needs and objectives.
Interact with third-party vendors to coordinate quality product delivery to customers as needed.
Maintain awareness of industry trends and regulatory developments that affect product design and delivery to identify necessary actions, changes and opportunities.
Ensure all regulatory and compliance requirements of business deposit products and Treasury Management services are met.
Comply with all applicable federal and state banking and industry related laws and regulations.
Perform other job related duties and special projects as assigned.


Position Requirements:
Position requires a college degree from an accredited university and/or equivalent experience. Training beyond undergraduate degree or MBA preferred.
Minimum three years of experience related to bank deposit products and Treasury Management services, including exposure to sales, customer service support, and bank operations functions and systems is required.
Advanced organizational, analytical, and problem solving skills are required.
Product management and/or project management experience preferred. Bank marketing and/or sales experience preferred.
Strong personal computer skills including word processing, spreadsheets and Microsoft Office software applications (e.g. Word, Excel, PowerPoint, etc.) are necessary.
Superior verbal and written communication abilities and presentation skills are essential.
Detail oriented, ability to work under stress, manage multiple priorities, meet deadlines, and ability to work independently without supervision required.
Ability to travel as necessary to perform essential job responsibilities.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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"One of the great things about the MidFirst family is that they push you in positive ways to do better and to achieve higher standards. My supervisors make me move out of my comfort zone to grow as a manager.”


About MidFirst Bank
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