Education Required: Bachelors Degree
Department: MM Loan Admin
Experience Required: Less than 1 year
Job ID: 10051
Hours of Work: 8:00 - 5:00
Employment Type: Full-Time Regular
Review existing related processes to understand business unit needs and issues.
Create detailed documentation outlining user needs and requirements.
Create and document recommendations on how to better facilitate those needs.
Prepare flowcharts to demonstrate functionality of new programs being proposed.
Create a cost-benefit analysis to demonstrate the value of proposed solutions.
Present ideas and recommendations to senior management in order to gain feedback and consensus on proposed process.
Create and manage detailed project plan to monitor implementation time-lines once proposed solution has been approved.
Develop Test Plans and coordinate testing with business units and work with programmers in the resolution of questions or issues.
Create documentation manuals for new programs and processes.
Communicate new processes to business operations.
Work with business units to test, install, and monitor new programs and processes.
Review and evaluate changes once implemented to determine how well they meet the original need.
Conduct operational effectiveness reviews to ensure systems are applied and functioning as designed.
Implement updates and resolve errors to maintain system after implementation.
Perform miscellaneous job-related duties as assigned.
Creativity, self-motivation, organization, attention to detail, inquisitiveness and outstanding problem-solving abilities.
Ability to communicate clearly with all levels of management and third party vendors.
Strong analytical and project management skills required.
Aptitude to manage multiple projects simultaneously and a capacity to work in a deadline-driven environment.
Working knowledge of Microsoft Office programs
- Bachelor’s Degree with either a business related field (General Business, Mathematics, Accounting, Marketing, Management, Statistics, Economics) etc.or Bachelor’s Degree with commensurate experience, minimum GPA of 3.25.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.